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The Ultimate Guide: Preparing for Power Outages

With storm season on the horizon and the recent impacts of severe weather events across Australia, the importance of reliable, uninterrupted power cannot be overstated. Whether you’re preparing for a short outage or a long-term disruption, being ready can make all the difference.

This comprehensive guide takes you through everything you need to know about power outages: why they happen, how to prepare, the tools and backup power solutions available, and how to stay safe during an emergency. From residential preparedness to industrial-grade solutions, this guide will ensure you’re ready for whatever comes your way.

Understanding Power Outages

Power outages can occur for a variety of reasons, some predictable and others completely unforeseen. Understanding these causes is the first step in being prepared.

Recent Power Outages

Severe Weather Events Nationwide

Australia has experienced many instances of extreme weather, from cyclones and flooding in the north to severe storms in the east and bushfires in the south. These events often result in widespread power outages, that need reliable backup solutions.

Flooding in New South Wales and Victoria

Heavy rainfall across parts of NSW and Victoria in late 2023 left thousands of residents without power. Submerged infrastructure and prolonged outages highlighted the importance of preparation in flood-prone areas.

Tropical Queensland is susceptible to regular outages, due to severe storms and damaging wind. Remote areas across Australia, including Western Australia and the Northern Territory, often face prolonged outages due to their reliance on long transmission lines and challenging weather conditions. Preparing for these scenarios is essential.

At any one point in time there are often multiple outages across each state, caused by upgrades and ongoing work. Check the outage map links (below) to find relevant outages for your state.

How to Report a Power Outage

If you experience a power outage, reporting it promptly helps utility providers respond efficiently. Follow these steps to ensure timely resolution:

Step 1: Confirm the Outage

Before reporting, determine whether the outage is localised to your property:

Step 2: Contact Your Provider

It’s crucial to contact the appropriate distributor for your location. Below is a comprehensive table of emergency contact numbers for electricity distributors across each state and territory:

State/Territory Distributor Service Area Emergency Contact Number
Queensland Energex Brisbane, Gold Coast, Sunshine Coast & surrounds 13 19 62
Ergon Energy Country & regional QLD 13 16 70
New South Wales Ausgrid Inner, northern & eastern metropolitan Sydney 13 13 88
Endeavour Energy Southern & western metropolitan Sydney 13 10 03
Essential Energy Country & regional NSW 13 20 80
Victoria AusNet Services Outer northern and eastern suburbs, eastern Victoria 13 17 99
CitiPower Melbourne City and inner suburbs 13 12 80
Jemena Northern and south-western suburbs 13 16 26
United Energy Southern suburbs and Mornington Peninsula 13 20 99
Powercor Australia Western suburbs and western Victoria 13 24 12
Western Australia Western Power South West Interconnected System (SWIS) area 13 13 51
South Australia SA Power Networks Entire state 13 13 66
Tasmania TasNetworks Entire state 13 20 04
Australian Capital Territory Evoenergy Entire territory 13 19 09
Northern Territory Power and Water Corporation Entire territory 1800 245 090

Note: Contact details are subject to change. In case of emergency call 000.

Step 3: Use Online Tools

In addition to contacting your local electricity distributor during power outages or emergencies, many providers across Australia offer online tools to monitor and report outages. These resources provide real-time updates, outage maps, and estimated restoration times, helping you stay informed and prepared.

Below is a list of online tools available for each state and territory:

State/Territory Distributor Links: Online Tools
Queensland Energex Outage Finder
Ergon Energy Outage Finder
New South Wales Ausgrid Outage Map
Essential Energy Power Outages
Victoria CitiPower & Powercor Live Outage Map
United Energy Outage Map
Western Australia Western Power Outages
South Australia SA Power Networks Outage Map
Tasmania TasNetworks Outages
Australian Capital Territory Evoenergy Outage Centre
Northern Territory Power and Water Corporation Power Outages

Note: Availability and features of these online tools may vary by region. It’s advisable to familiarise yourself with your local distributor’s resources to ensure timely information during power outages or emergencies.

Preparing for a Power Outage

Preparation is the key to minimising the impact of power outages. Whether you’re at home, in a business, or managing an industrial site, the following steps will help you stay ready.

Build an Emergency Kit

An emergency kit is your first line of defense during a power outage. Here’s what to include:

Secure Your Home

Securing your home is a critical step when planning for storms.

 Plan Ahead
Backup Power Solutions

Backup power solutions are essential for minimising disruption during outages. From portable power stations to industrial-grade generators, there’s an option for every situation.

Diesel Generators

Petrol Generators

Custom Solutions

For unique power requirements, custom generator setups offer tailored solutions. These systems are engineered to meet specific needs, from high-demand industrial sites to off-grid properties.

Food and Medicine Safety During Outages

Preserving Food

Protecting Medication

What to Do During a Power Outage

When the power goes out, following these steps will help ensure your safety and comfort:

Stay Informed

Turn Off Appliances

Use Generators Safely

Stay Calm

Conclusion

Power outages are inevitable, but they don’t have to be disruptive. With the right preparation and reliable backup power solutions, you can ensure safety, comfort, and operational continuity. Genelite is here to provide expert advice and the tools you need to stay ready for any power-related challenge.

Why Choose Genelite for Your Power Solutions?

With over 30 years of experience, Genelite offers a wide range of backup power solutions tailored to meet residential, commercial, and industrial needs. Our products include:

Contact us today on 1300 305 912 to explore our full range of power solutions.
 
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