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Genelite Buyers Catalogue
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Mark Gamon
06:06 12 Feb 26
I just wanted to share my experience with the support team at Genelite. The level of professionalism and the depth of product knowledge across the team is truly impressive. It’s clear they understand their generators inside and out, and they take the time to ensure you receive the right advice and support.
Michael, the Support Manager, stands out in particular. He has a calm, relaxed approach that immediately puts you at ease, and he handles customer interactions with genuine care and patience. Nothing feels rushed, and every question is answered thoroughly and clearly.
Overall, dealing with Genelite has been a seamless and positive experience. Their commitment to customer service and technical expertise really sets them apart. I would confidently recommend them to anyone looking for reliable products backed by exceptional support
Michael, the Support Manager, stands out in particular. He has a calm, relaxed approach that immediately puts you at ease, and he handles customer interactions with genuine care and patience. Nothing feels rushed, and every question is answered thoroughly and clearly.
Overall, dealing with Genelite has been a seamless and positive experience. Their commitment to customer service and technical expertise really sets them apart. I would confidently recommend them to anyone looking for reliable products backed by exceptional support
Gary A
00:58 08 Feb 26
Support from Genelite is impeccable. Michael from the Brisbane branch solved my problem instantly, offered welcome advice and provided me with a raft of additional documentation about my generator. I was blown away.
David Barnett
05:22 09 Oct 25
The excellent customer service I received from Michael regarding my generator starting issue far exceeded my expectations. I have no hesitation giving Genelite the highest recommendation for service,parts or
technical assistance. I have found a lot of customer service is like common sense not so common anymore.
Thanks again Michael
technical assistance. I have found a lot of customer service is like common sense not so common anymore.
Thanks again Michael
Peter Thompson
11:25 10 Sep 25
Extremely courteous and helpful assisting me to troubleshoot and rectify an issue I had with a backup generator that would not start. All of this happily done over a 20 minute period that started a 4:55 pm…no sense of feeling I was a bother for ringing at that time of day.
Chris B
02:49 22 Aug 25
Fantastic to deal with and happy to answer any questions even after the purchase. Extremely competitive with pricing on our new Kubota lowboy generator. Very happy and would recommend giving Ricky and the team a call.
carl von Bardeleben
21:29 10 Aug 25
I chose to buy a generator from Genelite based on their Google reviews. They have far exceeded the average review that has been posted. From Julie at the front desk to Michael Whittaker in the technical department thank you for your time and effort. I wish you all the success. Carl
John Dick
00:53 19 Jun 25
Recently ,i needed to contact Genelite Salisbury ,for a problem i had with my generator not working .My sparky first spoke to the tech support team with very professional advice in sorting the issue quickly.I then contacted them and chatted to Michael Whittaker ,who is the production manager .He was an inspiration and provided over and above support to me and assisted in giving me a spare replacement circuit board that was surplus to Genelites stock.
Thank you michael for your very professional service and excellent P R skills.Kind Regards John Dick
Thank you michael for your very professional service and excellent P R skills.Kind Regards John Dick
Jason Dawson
01:12 23 May 25
Micheal Whittaker was extremely helpful yesterday with my desperate request with regards to me generator, so much so I was able to fix my issues and get my solar back up and running.
Thanks Micheal great after sales and support! Kindest regards Jason
Thanks Micheal great after sales and support! Kindest regards Jason
Malcolm Irvin
04:39 27 Mar 25
Super impressed by Kelly and Genelite for their amazing support to me and the company I work for. As a new distributor, I have been asking a thousand questions and the customer service and sharing of knowledge, has been first class, making my job so much easier. Sold my first generator within three days of starting out, I hope you know how grateful I am, thank you.
Freddy 228 ASAC
23:16 28 Jan 25
From initial contact and discussions with the team, they have been fantastic to deal with.
They listened to what I needed the generator to do and what equipment we needed to operate when power is down.
Purchasing was easy and they didn't want full payment until the unit was ready to be shipped.
Delivery was exceptional and the couriers worked with me to ensure that the generator delivery went smoothly.
I have just reached out to Genelite to recommend an electrician to install the automatic switch to my home.
I highly recommend this company 👌.
They listened to what I needed the generator to do and what equipment we needed to operate when power is down.
Purchasing was easy and they didn't want full payment until the unit was ready to be shipped.
Delivery was exceptional and the couriers worked with me to ensure that the generator delivery went smoothly.
I have just reached out to Genelite to recommend an electrician to install the automatic switch to my home.
I highly recommend this company 👌.
Marks
22:33 22 Jan 25
We purchased the DHY8700SE-LRS Hyundai Diesel 8kVA generator for personal use as we live in cyclone prone area and do not ever want to be without power again. It is easy to use/maintain and powers my entire house and my mothers granny flat at the same with ease. Very happy with the purchase.
Toni-Lee Birch
05:57 17 Jan 25
We were surprised how compact the unit is considering the power it generates. We live in a cyclone area on a rural property prone to power outages constantly, we now have peace of mind and have been able to run our whole household with the unit.Now we are always prepared for any loss of supply.Very very satisfied customer.
Bowman Pam
00:37 16 Dec 24
I purchased a Hyundai DHY8700, read the manual and still wasn't sure, so I rang 1300 Genelite number and spoke to Michael. He listened as I went through all my questions, didn't make me feel like an idiot. He followed up with an email with additional information.
If you aren't mechanical they can help.
Thank you Michael
If you aren't mechanical they can help.
Thank you Michael
Sandor Von Kontz
22:35 26 Nov 24
All contacts with Genelite be it e mail or phone were pleasant polite and successful. My special thanks to Michael who went out of his way to find an answer to my problem and sent very satisfactory documentation. Thanks
VTX Group
06:58 12 Nov 24
We have been dealing with Genelite for the past 5 years. The quality of the products and service has been 5 stars. We have purchased a range of custom small portable units to large backup generators for different applications throughout the regional NSW area. Tough products for tough applications. Highly recommended, give the team a call if you need a power solution.
Don Cole
09:53 16 Jul 24
Whenever I've reached out to the Genelite team for support to keep my equipment running, they have always been prompt to help, very knowledgeable about their products and super friendly. I'm confident in recommending them to my closest associates.
Gillon B
04:46 26 Nov 21
We have found their customer service to be excellent, helping us out of couple of urgent issues. Generators are good quality and well priced as well
Wall John
03:08 26 Nov 21
The Team at Genelite were so helpful in both advice, tech help and order processing. They kept me advised of the progress all the way and nothing was a problem for them. One of the best customer experiences I've had in a long time !
Music.Weekly
04:31 24 Nov 21
Purchased a 10 Kva Hyundai, great product and service from the sales person who really knew her stuff run 146 hours now and going strong. highly recommend this company. ????
Hannah Whealey
02:13 24 Nov 21
Kelly was fantastic from the first phone call. My generator was delivered in 4 business days as promised. Excellent service and prompt delivery. Highly recommend.
Used, Specials & Ex-Demo Models
11kVA Hyundai DHY11KSE-3 Ex-Demonstrator
$8,000
In Stock
SKU: DHY11KSE-3-1
11kVA Three Phase Diesel Generator (Ex-Demo, Under 100 Run Hours)
We have 2 available, Hyundai DHY11KSE-3 ex-demo units both with under 100 run hours, offering excellent value on a powerful three-phase diesel generator suited to both domestic and professional applications. Workshop inspected and well maintained, it’s ready to deliver dependable backup or onsite power when you need it most.
Producing up to 9kW output, the DHY11KSE-3 is powered by a robust Hyundai diesel engine and fitted with an AVR alternator for clean, stable energy. This ensures safe operation of sensitive equipment including computers, appliances and electronic systems, making it a practical and reliable standby solution.
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Product Description - 11kVA Hyundai DHY11KSE-3
The DHY11KSE-3 can be started manually by using the key, or connected to an ATS (Automatic Transfer Switch) system. An ATS system will automatically detect a loss of power from the mains, turn your DHY11KSE-3 on automatically, and then turn it off again when power returns from the mains.
All Hyundai 1500rpm diesel generator sound proof canopies undergo an anti-corrosion painting process called electrophoretic painting. This process ensures all areas of the canopy have an evenly applied thickness of paint, ensuring maximum corrosion protection.
The DHY11KSE-3 benefits from being an economical diesel generator, capable of running on red diesel which is significantly cheaper than road diesel and is safer to store than petrol.
Running at 1500rpm, the engine is stressed less than in 3000rpm generators and this helps extend the lifespan of the machine if properly serviced.
Status:
Ex-demonstrator. Run hours: Under 100
Warranty:
Used and ex-demo units are sold without factory warranty.
Product Specifications
Model
DHY11KSE-3
Engine
Hyundai QC385D
Standby Power Output
9 kW/ 11 kVA
Prime Power Output
8 kW/ 10 kVA
Fuel Tank Capacity
60 litres
Noise level
75 dB(A) @ 7m
Dimensions
203.8 x 85 x 112.5 cm
Weight
900 kg
Product FAQs
Generator Applications
