Talk to one of our application experts for more information or an obligation free quote today.
Call us on 1300 305 912, or email sales@genelite.com.au
Free delivery is available to all capital cities and most regional cities/towns that our preferred carriers service. If in doubt, contact us for details and we’ll confirm with you prior to ordering.
Our online store is hosted by WooCommerce. WooCommerce provides an online e-commerce platform that enables us to sell our products and services to you. By using our website, you:
We use a range of carriers Australia-wide utilising Road, Air, and Rail options to get your order to its destination on time and undamaged. Orders made via the website are dispatched usually within 3 days. Shipping times vary depending on your location.
You can nominate your own carrier or have us provide a freight price on your selected purchase. Contact us for freight price.
At this time, we do not accept international orders via our website. You will need to contact us to organise an international shipping quote.
For more information about shipping, speak to our Customer Service team.
All Genelite new products come with a full manufacturer’s warranty with a minimum of 12 months’ cover. All warranty claims must be submitted to Genelite for approval. Genelite will endeavour to repair or replace any faulty goods within their warranty period in line with the individual manufacturer’s guidelines. See full Terms and Conditions of Sale by clicking the link below.
Warning related to electric start generators or auto start for standby applications: All electric start and auto start generators draw a small amount of current from the battery over time. This may lead to a flat battery and subsequent failure of the battery. To ensure the generator starts when required, Genelite recommends connecting a suitable trickle charger or solar charger to the battery. If the generator is to be stored for an extended period, Genelite recommend installing a battery isolator or disconnecting the battery, in addition to connecting the battery to a suitable battery charger. Failure to follow this advice will void any warranty claim related to a flat battery.
Should you have any questions relating to our Terms of Use or anything to do with our products or service, you can contact our Customer Support team:
Phone: 1300 305 912
Office: 07 3277 8626
Email: customersupport@genelite.com.au
Talk to one of our application experts for more information or an obligation free quote today.
Call us on 1300 305 912, or email sales@genelite.com.au
Talk to one of our experts for more information or an obligation free quote today.
Call us on 1300 305 912, or email sales@genelite.com.au
Send us your details and a Genelite representative will contact you ASAP.
Alternatively call us on 1300 305 912 or email at sales@genelite.com.au